What we get called for in Skye
The work here is household: computers slowing down, a new machine that needs everything moved across from the old one, printers that will not connect, and backups that either do not exist or have not been checked since the day they were set up.
How we work here
Moving to a new computer is much easier while the old one still turns on. If your current machine is making noises or refusing to start, that is the moment to move rather than the moment to wait and see.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Skye
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Skye
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- Can you set up a computer I bought myself?
- Yes. Plenty of people buy the machine and have us do the setup and move everything across from the old one.
- How long does it take you to get to Skye?
- Ten to fifteen minutes. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.