What we get called for in Cranbourne East
We see a lot of houses here where the data points are in the wrong rooms, the modem is in a cupboard, and the smart devices were each set up by a different person on a different account. It all works until one thing changes, and then nobody knows how any of it fits together.
How we work here
The useful job in a new house is not usually a repair. It is somebody spending an hour making the parts work as one thing, writing down what is where, and leaving you able to change the wi-fi password without breaking the doorbell.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Cranbourne East
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Cranbourne East
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- Our house is new but the internet is terrible. Is that the builder's fault?
- Sometimes, and sometimes it is the plan or the equipment. It is worth having somebody establish which before you pay to change anything.
- How long does it take you to get to Cranbourne East?
- This is home. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.