What we get called for in Berwick
Practices and professional offices carry obligations ordinary small businesses do not. Records have to be kept, kept private, and be there tomorrow. That makes backup and access control the parts worth getting right, ahead of anything else.
How we work here
One of our published customer reviews comes from a busy medical and dental surgery, which is a fair description of the standard this kind of work is held to: arrive on time, fix it quickly, and do not make the practice think about it again.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Berwick
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Berwick
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- Do you work with medical and professional practices?
- Yes. Tell us what you are required to meet and we will tell you honestly whether it is within what we do, rather than agreeing to certify something we are not equipped to.
- How long does it take you to get to Berwick?
- Around twenty minutes. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.