What we get called for in Botanic Ridge
Larger floor plans are the recurring theme. A single modem at the front of a long house does not reach the far end, and the study is usually at the wrong end. Households here also tend to have more connected equipment than average: cameras, televisions, and a home office that matters.
How we work here
Coverage designed for the actual building, rather than more hardware added until something improves. Where cameras are wanted, having the same people do the network and the cameras means the recording works and can be reached from a phone.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Botanic Ridge
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Botanic Ridge
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- Do you install security cameras in Botanic Ridge?
- Yes, installed by a licensed technician. Placement decides whether footage is useful, and that is settled by walking the property rather than choosing from a catalogue.
- How long does it take you to get to Botanic Ridge?
- Under ten minutes. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.