What we get called for in Frankston
Businesses here are larger on average than the surrounding suburbs, which usually means more staff, more machines, and an environment that has grown piece by piece over years. The common problem is not one broken thing; it is that nobody has a complete picture of what exists.
How we work here
The first useful job is often documenting what is actually there: what hardware, running what, patched when, backed up where. That is unglamorous and it is where most of the real risk turns up.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Frankston
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Frankston
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- We already have an IT provider. Is moving difficult?
- It is routine. We document what you have, take the pieces over one at a time, and make sure nothing is left owned by nobody during the handover.
- How long does it take you to get to Frankston?
- Around twenty minutes. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.