1300 561 349 Get a quote

Ten years, and still the people who answer.

Digital Gearnet Pty Ltd, trading as PC Lifeline, provides IT to households and businesses across Australia. The company reaches ten years of trading in 2026, and the range has widened every year since.

What the business does

The range covers fixing computers, phones, iPads and televisions, and running internet connections, networks, mail, printers, backups and security. Most ICT providers pick one end of that. A managed service provider will not send somebody to fix a home laptop, and a computer shop does not install cameras or run a business phone system.

Covering both ends is the reason the business exists in the shape it does, and it is why the work includes the jobs other providers subcontract or refuse: security cameras, digital signage for retail floors, and websites.

How we work

Technicians attend in person, on weekdays or weekends, at whatever time suits you. Anything that can be fixed over a remote connection is fixed that way because it is faster and cheaper for you. Support is available 24/7, and enquiries are usually answered inside four hours.

New enquiries are answered as quickly as existing clients. Most providers make a prospect wait longer than a contracted customer, and we decided not to.

Every job is quoted on its own. There is no price list, because time, scope and contract differ every time, and there is no call-out fee to ask. The work carries a 14-day money-back guarantee.

Where we are

The business is based at Cranbourne East VIC 3977, in Melbourne's south-east. Onsite attendance is concentrated in that corridor, and remote and managed work reaches anywhere in Australia. There is one phone number, 1300 561 349, and it reaches us.

Who we work with

ESET for endpoint protection, StorageCraft for backup and recovery, and TruKnox. These are long-standing relationships rather than whichever vendor is offering the best margin this quarter.

What clients say

Read these looking for the names. Our customers use them, which is the part of this business that does not appear on any capability list.

“Aman and the team at Digital Gearnet are so friendly, professional, extremely reliable, and at a great cost! They are always so quick to respond and resolve any IT issues no matter how small. Could not recommend them highly enough 😊”

Emma Delang

“My personal experience has been with Aman who is extremely friendly and professional but best of all arrives on time, handles issues very quickly remotely and nothing is too much trouble, which is very important in a busy medical and dental surgery.”

Sherelle Williamson

“All above the starred ratings…. Honesty is the base of their service. From a customer's point of view nothing is left in the loop. After the job is done the customer service is excellent. Keep up the good work.”

Swapandeep Sallan

“I'm so glad that I had recommended to me, Digital Gearnet. Computers, whether we like it or not, are a technology that we rely on more and more. Aman and Jas tick all the above boxes. Personally, I appreciate their honesty and their care factor.”

Ron Fulop

Reviews are reproduced from Google as written, with two obvious typographical corrections marked in our records.

The team

Ten people, named. Not a call centre and not a single operator with a mobile number. The ones our customers mention by name are marked.

Aman, IT consultant Aman IT consultant The name most customers know. Scopes the work and quotes it. Named in three reviews above
Nisha, Admin and marketing Nisha Admin and marketing Runs the office side: bookings, paperwork and where everyone is meant to be.
Adam, IT technician Adam IT technician Onsite technician. Turns up when a machine has stopped.
Matt, Senior analyst and technician Matt Senior analyst and technician Takes the faults nobody else has got to the bottom of.
Josie, Social media marketing Josie Social media marketing Looks after the social accounts and keeps them saying what the website says.
Gurpreet, IT technician and CCTV specialist Gurpreet IT technician and CCTV specialist Decides where a camera actually needs to point, which is rarely where people assume.
Puneet, Bookkeeping and accounts Puneet Bookkeeping and accounts The invoices and the statements come from here.
Manpreet, Sales and marketing Manpreet Sales and marketing Often the first call back on a new enquiry.
Sandeep, Business analyst Sandeep Business analyst Works out what a job involves before anybody puts a number on it.
Kawal, Network support Kawal Network support Switches, connections, and whatever drops out at 3pm.

Talk to one of them.

Ring 1300 561 349 and somebody answers, 24/7. Or send the details and we will come back, usually inside four hours.

Get a quote Call 1300 561 349 No fix, no pay · 14-day money back · 24/7 · Onsite across Melbourne's south-east