What we get called for in Cranbourne West
Businesses in an estate tend to have two problems we can help with. The first is a connection that was chosen on price and cannot carry what the business now does. The second is that nobody owns the technology: the phones came from one supplier, the computers from another, and the person who set up the email left three years ago.
How we work here
We take the whole thing on, or one piece of it. Being ten minutes away matters more in a warehouse or a workshop than it does in an office, because the jobs are physical: cabling, switches, cameras, a machine that will not power on.
Anything that can be fixed over a remote connection is fixed that way, because it is faster for you and cheaper than a visit. When a job needs somebody there, a technician attends, seven days.
What we do for businesses in Cranbourne West
- Managed IT services. Ownership of the whole environment.
- Remote IT support. Fixed without a site visit.
- Cyber security. Firewall, endpoints, patching, practice.
- Backup and disaster recovery. Restored, not merely written.
- Cloud solutions. Mail, files, apps.
- Business phone solutions. Numbers, handsets, call flow.
What we do for households in Cranbourne West
- Computer repair. Business or home, onsite or in.
- Home and small-office networking. Wi-fi that reaches the whole house.
- Upgrades and data migration. Old machine to new, nothing left behind.
- Data backup. For homes and small offices.
- CCTV and alarm systems. Cameras, recording, remote viewing.
Questions we get asked
- Do you do cabling and cameras, or only computers?
- Both. Cabling, switching, wi-fi and CCTV are regular work, and having the same people do the network and the cameras avoids the argument about whose fault an outage is.
- How long does it take you to get to Cranbourne West?
- About ten minutes. We are based in Cranbourne East rather than in the city, which is the practical difference between a visit today and a visit when somebody is next in the area.
- What does it cost?
- Every job is quoted on its own, because time and scope differ every time. There is no call-out fee to ask, no fix means no pay, and the work carries a 14-day money-back guarantee.
- Do you support home users as well as businesses?
- Both. This business started doing home and small-office work in 2016 and never stopped. One laptop is a real job here.